Frequently Asked Questions
995bat FAQ — All Your Questions Answered in One Place
From creating an account and bKash deposits to bonuses and responsible gaming — find detailed answers to all your questions about 995bat right here.
995bat is a trusted online betting and casino platform for Bangladesh. New and experienced players often have many questions — how to deposit, how to get bonuses, which games are available, and how long withdrawals take. On this page we have organized clear answers to all those common questions. If your question is not here, our support team is always ready in Bengali via 24/7 live chat.
Account and Registration
Opening and Managing Your Account
To open an account at 995bat, you need an active mobile number and your correct name and date of birth. The registration process is fully online and takes just a few minutes. Only those aged 21 or above can create an account.
No, each player is allowed only one account at 995bat. Attempting to open multiple accounts may result in them being suspended and any bonuses or winnings being cancelled. Keep one account with accurate details.
Use the 'Forgot Password?' option on the login page. A verification code will be sent to your registered mobile number, which you can use to set a new password. If you have trouble, contact 995bat support via 24/7 live chat.
Account verification protects the security of your funds and helps prevent fraud. Uploading a photo of your national ID or passport is all it takes to complete the verification process. Once verified, withdrawals are processed faster.
Deposits and Withdrawals
Payments and Transactions
Funds deposited via bKash at 995bat are usually credited to your account instantly. If there is a delay for any reason, it may take a few minutes at most. The minimum deposit amount is ৳200.
Go to the Cashier section, select 'Nagad', enter the amount and send money to the designated number. Submitting the transaction ID will get your account credited quickly. A minimum of ৳200 applies to each deposit.
Withdrawal requests from 995bat are usually processed within 5 to 30 minutes. The minimum withdrawal amount is ৳1,000. Withdrawals are supported via bKash, Nagad, Rocket, Upay, and bank transfer.
995bat generally does not charge any extra fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, etc.) may apply their own transaction charges in accordance with their own policies.
Yes, both Rocket and Upay are fully supported for deposits and withdrawals at 995bat. Select your preferred method from the Cashier section. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 for each method.
Games and How to Play
Games and How to Play
To bet on BPL matches at 995bat, go to the Sports section and select Cricket. You will find both live betting during the match and pre-match betting before it starts. You can bet on various markets such as Match Winner, Top Batsman, Total Runs, and more.
Yes, 995bat is fully mobile-optimized. Play directly from your smartphone browser — no separate app download needed. Cricket betting, slot games, and live casino all run smoothly on mobile.
The live casino section of 995bat features real dealer games from Evolution Gaming and Ezugi. There is live roulette, live blackjack, live baccarat, live Sic Bo, and many more games. These games are played directly with professional dealers.
RTP is the long-term theoretical return rate of a game, expressed as a percentage. For example, a 97% RTP means that for every ৳100 wagered, an average of ৳97 may be returned — this is a statistical average, not a guarantee for every session.
Volatility is the risk level of a slot game. High volatility games pay out large wins less frequently, while low volatility games pay out smaller wins more frequently. 995bat offers games across a range of volatility levels, including titles from PG Soft, Pragmatic Play, and JILI.
Bonuses and Promotions
Bonuses and Offers
New members at 995bat receive a 150% bonus on their first deposit — up to ৳15,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500. A 25x wagering requirement applies to this bonus.
A wagering requirement means you must place a specified amount in bets before you can withdraw bonus funds. The 25x condition on the 995bat welcome bonus means you must bet the bonus amount 25 times. Example: for a ৳1,500 bonus, you need to place a total of ৳37,500 in bets.
The 995bat VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Tiers advance based on regular play and betting activity. Reaching the Platinum tier earns a weekly cashback of up to 0.8%.
995bat VIP members receive cashback on their betting activity each week. The weekly cashback is up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. Cashback is credited to your account automatically.
Yes, 995bat regularly runs various promotions for existing members too — reload bonuses, special tournament offers, and VIP cashback. Extra offers may also be available during special periods such as Eid, the BPL season, or the T20 World Cup. Check the promotions page regularly.
Security and Responsible Gaming
Security and Responsible Gaming
995bat uses SSL encryption technology to keep all data secure. Financial information and personal data are stored with the highest level of security. The platform follows fair play principles and works with verified game providers.
Yes, a Self-Exclusion feature is available at 995bat. You can restrict access to your account for a set period of time. Contact the support team via live chat to use this feature.
No, 995bat is for those aged 21 or above only. Age is confirmed during the account verification process. We follow strict age verification measures to protect minors.
Yes, excessive gambling can lead to addiction. 995bat places the highest importance on responsible gaming. Set a budget, take breaks, and use the self-exclusion feature when needed. Visit our responsible gaming page for further support.
24/7 live chat support in Bengali is available at 995bat. Click the live chat on the site for any issue. You can also reach us by email: [email protected]
Still have questions?
Contact support
Our expert support team is by your side in Bengali 7 days a week, 24 hours a day.
Log in nowLive Chat Support
Get instant help in Bengali 24/7. This is the fastest way to get a resolution.
Email Support
For detailed questions: [email protected] — you will get a quick reply.
Terms and Conditions
Visit the terms and conditions page for detailed rules on bonuses and payments.
Responsible Gaming
Visit this page for safe gaming tips and the self-exclusion feature.